Omnibus Directive

The implementation of the Omnibus Directive into Polish law has become a fact. The purpose of the changes is to bring consumer protection in line with the changing realities of technological developments.

The law introduces a number of changes that are very relevant to the e-commerce industry, among others:

  • New rules for presenting promotions,
  • changing the rules for presenting opinions,
  • regulation for individual price matching,
  • Changes in information obligations.

We encourage you to read the one-pager for e-entrepreneurs, describing the changes!

Omnibus Directive What’s changing in consumer protection
New rules for the presentation of consumer opinions and placement of offers in light of the Omnibus Directive
New rules for the presentation of promotional prices in light of the Omnibus Directive
New rules for dealing with consumer complaints – changes regarding guarantees and warranties in light of the digital and goods directives

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